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CONTACTS

Below is a list of insurance carrier contacts should you require assistance with your benefit questions following
open enrollment. If you are unable to resolve your issues or questions with the insurance carriers, please contact
Billy Benda.

BURNHAM ADVOCATE EMPLOYEE CALL CENTER
Service and Claim Assistance ......................................................... (949) 800-4003
MEDICAL - BLUE SHIELD

Trio HMO Concierge ......................................................................... (855) 664-5577
HMO Member Services .................................................................... (888) 319-5999
PPO Member Services ..................................................................... (888) 256-3650
Pharmacy Relations ........................................................................ (800) 535-9481
Mail-Order Pharmacy ...................................................................... (866) 346-7200
Website ............................................................................................ www.blueshieldca.com
HEALTH SAVINGS ACCOUNT (HSA) - OPTUM BANK
Member Services ............................................................................. (866) 234-8913
Carrier Website ............................................................................... www.optumbank.com
DENTAL - ANTHEM BLUE CROSS
DHMO Member Services ................................................................. (800) 627-0004
PPO Member Services ..................................................................... (877) 567-1804
Carrier Website ............................................................................... www.anthem.com/ca
VISION - ANTHEM BLUE CROSS
Member Services ............................................................................. (866) 723-0515
Carrier Website ............................................................................... www.anthem.com/ca
BASIC LIFE AND AD&D / VOLUNTARY LIFE AND AD&D / LONG TERM DISABILITY - LINCOLN
FINANCIAL GROUP
Member Services ............................................................................. (800) 423-2765
Carrier Website ............................................................................... www.lfg.com
FLEXIBLE SPENDING ACCOUNTS - WAGEWORKS
Member Services ............................................................................. (877) 924-3967
Carrier Website ............................................................................... www.wageworks.com
EMPLOYEE ASSISTANCE PROGRAM - LINCOLN FINANCIAL GROUP
Counselor Services (English / Spanish) .......................................... (888) 628-4824
Carrier Website ............................................................................... www.guidanceresources.com
User Name: LFGsupport
Password: LFGsupport1
VOLUNTARY BENEFITS - TRANSAMERICA
Member Services ............................................................................. (888) 763-7474
Carrier Website ............................................................................... www.transamericaemployeebenefits.com
ONLINE ENROLLMENT - EASE CENTRAL
Carrier Website ............................................................................... www.electric.easecentral.com

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