Page 26 - TCM EE Guide 2019 v2 FINAL

Carrier Contacts

United Healthcare (UHC)
Medical
Advantage HMO Member Services ……………………………………………………... (800) 624-8822; Policy # 361604
Full HMO Member Services ………………………………………………………………… (800) 624-8822; Policy # 358311
PPO & HSA PPO Member Services ……………………………………………………… (866) 633-2446; Policy # 905826
Pharmacy Management ……………………………………………………………..……... (800) 797-9791 / Specialty (888) 702-8423
Behavioral Health ………………………………………………………………... (800) 999-9585
Carrier Website …………………………………………………………………………………… www.myuhc.com
Cigna

Dental, Life/AD&D, Disability
Member Services ………………………………………………………………………………... (800) 244-6224; Dental Policy # 3335090
Carrier Website …………………………………………………………………………………... www.mycigna.com
Employee Assistance Program
Member Services ………………………………………………………………………………... (800) 538-3543
Carrier Website …………………………………………………………………………………... www.cignabehavioral.com/cgi
VSP Vision
Vision
Member Services ………………………………………………………………………………... (800) 877-7195; Policy # 30-027847
Carrier Website …………………………………………………………………………………... www.vsp.com
WageWorks
Flexible Spending Accounts
Member Services ………………………………………………………………………………... (877) 864-9549; Policy # 35847
Carrier Website …………………………………………………………………………………... www.wageworks.com
Mass Mutual
401(k)
Member Services ………………………………………………………………………………... (800) 743-5274
Carrier Website …………………………………………………………………………………... www.retiresmart.com
United Pet Care
Pet Insurance
Member Services ………………………………………………………………………………... (949) 916-7374
Carrier Website …………………………………………………………………………………... www.unitedpetcare.com/tcm
LifeLock
ID Theft
Member Services ………………………………………………………………………………... (800) 607-9174
Carrier Website …………………………………………………………………………………... www.lifelock.com
LegalShield
Legal
Member Services ………………………………………………………………………………... (800) 654-7757
Carrier Website …………………………………………………………………………………... www.mylegalshield.com

Burnham Advocate: (800) 391-6812
The Burnham Advocate toll-free customer service help-line can provide assistance with
insurance related issues when you are unable to resolve them directly with the insurance
carriers. With the Burnham Advocate help-line, you will receive fast, skilled assistance with
Medical, Dental and Vision provider issues, referral assistance, and claims management.

26 Employee Benefits