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RESOURCES AND CONTACTS

Below is a list of insurance carrier contacts should you require assistance with your benefit questions following open enrollment.

Meritain Health | Medical, Dental & Vision
Medical: Aetna Network
Member Services ……………………………………….…………….………………………. (800) 925-2272
Medical Management (Pre-Certification) ………………………………………….. (800) 242-1199
Meritain Website ……………………………………………………………………………... www.meritain.com
Provider Finder ………………………………………………….……………………………… www.aetna.com/docfind/custom/mymeritain/
Dental: Aetna Network
Member Services ……………………………………….…………….………………………. (800) 925-2272
Meritain Website ……………………………………………………………………………... www.meritain.com
Provider Finder ………………………………………………….……………………………… www.aetna.com/docfind/custom/mymeritain/
Vision: VSP Network
Member Services ……………………………………….…………….………………………. (800) 925-2272
Meritain Website ……………………………………………………………………………… www.meritain.com
VSP Website …………………………………………………………………………………….. www.vsp.com
Mutual of Omaha | Life/AD&D, Disability, Travel Assistance
Life and AD&D
Claims ……………………………………….………………….………….………………………. (800) 775-8805 | Fax (402) 997-1835
Carrier Website ………………………………………………………………………………... www.mutualofomaha.com
Short Term Disability, Long Term Disability
Claims ……………………………………….………………….………….………………………. (800) 877-5176 | Fax (402) 997-1865
newdisabilityclaim@mutualofomaha.com
Carrier Website ………………………………………………………………………………... www.mutualofomaha.com
Travel Assistance
Member Services ……………………………………….…………….………………………. (800) 856-9947 Inside the United States
(312) 935-3658 Outside the United States - Call Collect
Employee Assistance Plan
Member Services………………………………………………………………………………. (800) 316-2796
Carrier Website ………………………………………………………………………………... mutualofomaha.com/eap
TASC | Flexible Spending Accounts

Member Services …………………………………………..…………………………………. (800) 422-4661
Carrier Website ………..………………………………………………………………………. www.tasconline.com
Health Advocate

Member Services …………………………………………..………………………..……….. (866) 695-8622
answers@healthadvocate.com

If you are unable to resolve your issues or questions with the insurance carriers listed above, please contact your local Office
Administrator.
Name Location Job Title Phone Email address
Melissa Insco Tustin/Whittier, CA Office Administrator (714)389-5501 minsco@alexanders.net
Margaret Rocha Hayward, CA Office Administrator (510)584-9153 mrocha@alexanders.net
Vicki Eggleston Portland, OR Office Administrator (503)937-1411 veggleston@alexanders.net
Karen Kinney San Diego, CA Office Administrator (858)762-9554 kkinney@alexanders.net
Cyndi Ninkovich Nashville, TN Office Administrator (615)499-5795 cninkovich@alexanders.net
Christy LaValle Eagan, MN Office Administrator (612)285-3661 clavalle@alexanders.net
Lisa Jolson Baltimore, MD Office Administrator (410)406-9222 ljolson@alexanders.net
Lilly Garcia Garland, TX Office Administrator (972)543-0638 lgarcia@alexanders.net
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