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Resources and Contacts

Below is a list of insurance carrier contacts should you require assistance with your benefit ques ons following open enrollment. If
you are unable to resolve your issues or ques ons with the insurance carriers, please contact the Human Resources Department.

Medical - Blue Shield
Member Services …………………………..………………….…………………………………………………...…………… (888) 319‐5999
Carrier Website ………………………………………………………………….…………………………………………………. www.blueshieldca.com
Dental - Delta Dental

DHMO Member Services …………………………………………………………………………...……………………..…. (800) 422‐4234
PPO Member Services …………………………………………………………………………...…………………………….. (800) 765‐6003
Carrier Website ……………………………………………………………….……………………………………………………. www.deltadentalins.com
Vision - EyeMed
Member Services …………………………………………..……………..………………………………………………………. (866) 723‐0596
Carrier Website ………..…………………………………………..……………………………………………………………… www.eyemed.com
Life and AD&D - Anthem Blue Cross
Member Services ……………….………………………………………………………………………………………………... (800) 627‐8797
Carrier Website …………………………………………….………………………………………………………………………. www.anthem.com/ca
Employee Assistance Program - Anthem Blue Cross
Counselor Services ……………………………………………….……….……………………………………………………... (877) 361‐7974
Carrier Website ……………………..………………...………….………………………………………………………………. www.anthemeap.com
Company Code: Anthem
Flexible Spending Account - Conexis/WageWorks

Member Services …………………….……………….………………….……………………………………………………….. (877) 864‐9549
Claims Fax ……………………………...……………….………………….……………………………………………………….. (877) 864‐9555
Carrier Website …………………….………………………………………………………………………………………………. h ps://mybenefits.wageworks.com/

The Burnham Advocate Help-Line: (800) 391-6812

The Burnham Advocate toll‐free customer service help‐line can provide assistance with insurance related issues when you are
unable to resolve them directly with the insurance carriers listed above. With the Burnham Advocate help‐line, you will receive
fast, skilled assistance with Medical, Dental and Vision provider issues, referral assistance, and claims management.

Simply call the Burnham Advocate help‐line at (800) 391‐6812. For more complicated ques ons or claims issues, the Burnham
claims specialist works as your insurance advocate, researching and resolving problems quickly and effec vely. If further ac on is
required, the Burnham Advocate will provide regular updates un l the issues are resolved!

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