Page 13 - Bar Bakers EE Guide 09-18 English

BENEFITS

HEALTH ADVOCATE

Health Advocate is a program that provides you with experienced help when dealing with benefit related issues. Their team
includes highly trained registered nurses, backed by a staff of medical directors and administrative experts. When you call Health
Advocate for assistance you are assigned a Personal Health Advocate who takes responsibility for helping you to resolve problems.

Here are a few of the ways that they help:
• They help you get your claims and/or billing issues resolved.
• They help you get answers to your medical questions about test results, treatment plans, and medications recommended by
your doctor.
• They work with our insurance carriers to help obtain appropriate approval for services when necessary.
• They assist in communications between your doctors and the insurance companies.
• They help you locate and contact the best doctors, dentists, and treatment facilities in your networks.
• They share unbiased health information when you need to make an informed decision about your care.

Their years of experience make it easy. You need to make only one call or send an e-mail and your personal health advocate will:
• Act quickly and effectively on your behalf.
• Protect your privacy and keep information strictly confidential.
• Find the best answers.
• Make any necessary follow-up arrangements.

Contacting a Health Advocate
• Telephone: If you need assistance dealing with benefit-related issues, you can speak directly with a highly
trained registered nurse by calling (866) 695-8622
• Email: answers@healthadvocate.com

SPECIAL OFFERS@ANTHEM

Included with your medical insurance plan from Anthem Blue Cross are extras that will help you save on services and products to
keep you healthy and happy. With SpecialOffers, you can receive discounts on products and services that help promote better
health and well-being. And, there’s no extra cost to you. SpecialOffers is just one of the perks of being a member.

Family & Home Fitness & Health Vision, Hearing & Dental Medicine & Treatment
• Safe Beginnings • Jenny Craig • 1-800-CONTACTS • Puritan’s Pride
• VPI Pet Insurance • Lindora • Glasses.com • Allergy Control Products
• ASPCA Pet Health Insurance • SelfHelpWorks • Premier LASIK • National Allergy Supply
• LinkWell • GlobalFit • Amplifon
• WINFertility • ChooseHealthy • Beltone
• LifeMart • Performance Bicycle
• HelpCare Plus • Garmin

@ Accessing Special Offers@Anthem

Go to www.anthem.com/ca and select “Discounts”.

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