Page 14 - Lake Avenue Church Benefits Guide 2018 5.22
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Supplemental Benefits





         Voluntary Benefit Advisors (VBA) | MetLife Assistance


         Employees will call Voluntary Benefit Advisors Service Center using the phone number referenced below to speak with a benefits
         educator. The benefit educator will be able to answer questions you have about all of the benefits offered to you and answer
         questions about the MetLife voluntary coverages. VBA will provide claims assistance for your MetLife Accident, Critical Illness and
         Hospital plans.


                     VBA Service Center
                     Voluntary Benefit Advisors Service Center is available Monday through Friday from 8am to 5pm PST at
                     866-797-3236.



         Resources and Contacts




         Below is a list of insurance carrier contacts should you require assistance with your benefit questions following open enrollment. If
         you are unable to resolve your issues or questions with the insurance carriers, please contact the Human Resources Department.


                                                           Phone                               Website
         Anthem Blue Cross Medical
         − HMO                                          (800) 888-8288                    www.anthem.com/ca
         − PPO

         Anthem Blue Cross Dental
                                                        (877) 557-1804                    www.anthem.com/ca
         − Dental
         Anthem Blue View Vision                        (866) 723-0515                    www.anthem.com/ca
         Anthem Blue Cross                              (800) 331-1476                   lifeclaims@anthem.com
         − Basic Life and AD&D

         Anthem Blue Cross
         − Voluntary Life and AD&D
                                                        (800) 331-1476                   lifeclaims@anthem.com
         − Short Term Disability
         − Long Term Disability

         Anthem Resource Advisor                        (888)209-7840              www.ResourceAdvisorCA.Anthem.com
         − Resource Advisor
         Envoy Financial                                (888) 879-1376                  www.envoyfinancial.com

         Legal Shield                            Rodney Swanson  (626) 392-1437
                                                                                    www.legalshield.com/info/legalplan
                                                Email: socallegalshield@gmail.com
         Metlife
         − Group Accident
                                                          (800) 638-5433                   www.metlife.com
         − Critical Illness
         − Hospital Indemnity










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