Page 10 - Arrowhead Credit Union Benefit Guide 2019 - Final

Wellvolution is an easy, social and fun approach to wellness. Participate on the go, from your computer,
smartphone, or tablet, and invite your family and friends to join the fun and support your health goals.

After you join Wellvolution, you’ll have special access to:

Well-Being Assessment
The Well-Being Assessment is a scientifically validated instrument that goes beyond the typical health-assessment
survey because it measures productivity, overall outlook, emotional and physical health, healthy behaviors, work
environment, and allows access to health/life resources. After you take the Well-Being Assessment, you will
receive a well-being score and recommended daily challenges. The “My Score” data enables participants to better
understand their current state of well-being, benchmarking their well-being data against national, state, and
regional benchmarks.

Daily Challenge
Daily Challenge offers quick actions, realistic content, and social networking, so you can have fun, while getting
healthier. A daily message is sent with one simple activity or “challenge” and a reason why it will help improve
well-being. There are dozens of tracks and topics to choose from, such as All-Day Energy, Educated Eating, Simple
Cuisine, Money Matters, Stress Management, and Wise Worker.

For More Information
Go to www.blueshieldca.com/wellness discounts

Health Advocate provides you with experienced help when dealing with benefit-related issues. Their team
includes highly trained registered nurses, backed by a staff of medical directors and administrative experts. When
you call Health Advocate for assistance you are assigned a Personal Health Advocate who takes responsibility for
helping you resolve problems. They will:
• Help you get your claims and/or billing issues resolved.
• Help you get answers to medical questions about test results, treatment plans, and medications
recommended by your doctor.
• Work with the insurance carriers to help obtain appropriate approval for services when necessary.
• Assist in communications between your doctors and the insurance companies.
• Help you locate and contact the best doctors, dentists, and treatment facilities in your networks.
• Share unbiased health information when you need to make an informed decision about your care.

Their years of experience make it easy. You need to make only one call or send an e-mail and your personal health
advocate will:
• Act quickly and effectively on your behalf.
• Protect your privacy and keep information strictly confidential.
• Find the best answers.
• Make any necessary follow-up arrangements.

Contacting Health Advocate
• Telephone: If you need assistance dealing with benefit-related issues, you can speak directly with a Personal
Health Advocate (PHA) by calling (866) 695-8622
• Email: answers@healthadvocate.com

Member Log In
• Go to www.HealthAdvocate.com/members
• Member Log In: Arrowhead Central Credit Union

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