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Insurance Carrier Contact Info

Below is a list of insurance carrier contacts if you need them. Check out their websites to download ID cards, check the
status of claims, etc. And of course, if you have any questions, please reach out to benefits@riotgames.com.

ANTHEM BLUE CROSS MEDICAL / DENTAL / VISION

Medical Member Services ...................................................................................................................................... (800) 227-3560
Pharmacy General Information and Claims .................................................................................................... (800) 700-2541
Pharmacy Mail Order ............................................................................................................................................... (866) 297-1013
Dental Member Services ......................................................................................................................................... (877) 567-1804
Vision Member Services ......................................................................................................................................... (866) 723-0515
Website and Provider Finder ................................................................................................................................. www.anthem.com/ca

• HMO Plan Type: HMO | Network Name: Blue Cross HMO (CACare) – Large Group
• HSA & PPO Plan Type: PPO | Network Name: Blue Cross PPO (Prudent Buyer) – Large Group
• Dental Plan Network: Dental Complete
• Vision Plan Network: Blue View Vision

KAISER PERMANENTE MEDICAL
Member Services ....................................................................................................................................................... (800) 464-4000
Pharmacy Mail Order ................................................................................................................................................ (866) 297-1013
Website and Provider Finder ............................................................................................................................... www.kaiserpermanente.org

HEALTH EQUITY HEALTH SAVINGS ACCOUNT (HSA)
Member Services ....................................................................................................................................................... (877) 582-4453
Website ......................................................................................................................................................................... www.healthequity.com
LINCOLN FINANCIAL GROUP LIFE AND AD&D / SHORT-TERM DISABILITY / LONG-TERM DISABILITY
Member Services ....................................................................................................................................................... (800) 423-2765
Website ......................................................................................................................................................................... www.lincoln4benefits.com

LINCOLN FINANCIAL GROUP RIOTER ASSISTANCE PROGRAM (RAP)
Counselor Services ................................................................................................................................................... (844) 275-1812
Website ......................................................................................................................................................... www.guidanceresources.com
(Web ID: RIOTGAMES)
CONEXIS FLEXIBLE SPENDING ACCOUNTS (FSA)
Member Services ....................................................................................................................................................... (877) 864-9549
Website ......................................................................................................................................................................... www.conexis.org

FIDELITY INVESTMENTS 401(K)
Retirement Benefits Line ....................................................................................................................................... (800) 294-4015
Website - Do not use BeneTrac for 401(k) ..................................................................................................... www.netbenefits.com

UNITED HEALTHCARE GLOBAL / LIFEKEYS OTHER SERVICES
LifeKeys Will Preparation Member Services ................................................................................................... (855) 891-3684
www.guidanceresources.com
(WebID: LifeKeys)
United Healthcare Global Travel Assistance Member Services ............................................................... (800) 527-0218
www.uhcglobal.com (ID number: 322541)
United Pet Care ......................................................................................................................................................... www.unitedpetcare.com/riot

BURNHAM ADVOCATE HELP LINE

Lorena Chavez ........................................................................................................................................................... (949) 800-4003
chavez@burnhambenefits.com
Catie Halfmann ........................................................................................................................................... (949) 252-4566
halfmann@burnhambenefits.com

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