Page 13 - Tender Greens EE Guide 01-20 Non-CA.pub

Virtual Visits

When you don’t feel well, or your child is sick, the last thing you want to do is leave the comfort of home to sit in a waiting room.
Now you don’t have to.

Teladoc lets you see and talk to a doctor from your mobile device or computer without an appointment. Most visits take about
10-15 minutes and doctors can write a prescription, if needed, that you can pick up at your local pharmacy. This service is part
of your health benefits offered through Blue Shield.

Cost:
PPO Plan: $5 per visit
PPO HDHP: $45 Copay (until the deductible is met, then $5 Copay)

Good For Not Good For
 Colds, fever, and flu  Anything that requires
 Allergies a hands-on exam Accessing Teladoc
 Sore Throat  Anything requiring a Register today so you’ll be ready to use
 Headache test Teladoc services when you need them.
 Stomach Ache  Cancer or other
 and more! complex conditions https://member.teladoc.com/bsc
 Chronic conditions
 Sprains, broken bones, Or search for Teledoc’s mobile app in the
or injuries requiring Google Play or Apple App Store.
bandaging

House Calls and On-Site Care

If you are a Blue Shield PPO HDHP or PPO medical participant, you
can see a doctor anytime, anywhere through Heal. This service is
provided to you when you are sick, well, or when you simply need
help finding a new primary care physician. With flexible service
offerings that coordinate with our Blue Shield health plans, let Heal
connect you with a great physician who provides on-demand house
calls where you’re seen in 2 hours or less.

After waiting for days or weeks to get an appointment with your PCP,
you might spend just 5-10 minutes with them after an average 22 Accessing Heal
minutes in the waiting room. Your Heal doctor house call is 400%
longer, averaging 31 minutes. Schedule a doctor house call 8:00am-

8:00pm, 7 days a week, 365 days a year
(including weekends and holidays).
Cost:
PPO HDHP: 20% Coinsurance after deductible https://use.heal.com/tendergreens
PPO: $25 Copay

Team Member Benefits 13