Page 10 - Community Health Systems Guide 2018-V5

Benefits

Anthem Blue Cross | LiveHealth Online
LiveHealth Online uses two-way video to connect you with U.S. board certified doctors over the internet. You can see a doctor on
the go, right from your mobile device. Doctors can answer your questions, make a diagnosis and even prescribe basic medications,
if you need them. Enrolling is really quick and easy. Then, each time you log in, you’ll see doctors that are available in your state. If
English isn’t your first language, try searching for a doctor based on your language preference. You can use LiveHealth Online for
many different health issues, such as colds, the flu, allergies, sinus infections, bronchitis, diarrhea, and family health. Keep in mind,
LiveHealth Online is not for emergencies. If you experience an emergency, you should go to the emergency room or call 911.

With LiveHealth Online, you get:
 Immediate doctor visits through live video.
 Your choice of U.S. board -certified doctors.
 Help at the same cost as your regular doctor visits.
 Private, secure and convenient online visits.

Who are the doctors who use LiveHealth Online?
 U.S. board-certified.
 Average 15 years practicing medicine.
 Mostly primary care physicians.
 Specially trained for online visits.

When can you use LiveHealth Online?

As always, you should call 911 with any emergency. Otherwise, you can use LiveHealth Online whenever you have a health
concern and don’t want to wait. Doctors are available 24 hours a day, seven days a week, 365 days a year. Some of the most
common uses include:
 Cold and flu symptoms such as a cough, fever and headaches
 Allergies
 Sinus infections
 Family health questions

LiveHealth Psychology - copays from visit

LiveHealth Online Psychology is an easy, convenient way to see a therapist or
psychologist in just a few days. If you’re feeling stressed or worried, you can video chat with a licensed psychologist or
therapist. It’s easy to use, private and, in most cases, you can see a therapist within four days or less. All you have to do is sign
up at livehealthonline.com or download the app to get started. The cost is similar to what you’d pay for an office therapy visit.

To Access LiveHealth Online
Go to www.livehealthonline.com. Select “Sign Up” if you do not have an account. Click “Log In” if you do
have an account. Complete the information about yourself and your health issue, then search for a doctor in
your area.

Make your first appointment – when it’s easy for you
Use the app or go to livehealthonline.com and log in. Select LiveHealth Online
Psychology and choose the therapist you’d like to see. Or, call (844) 784-8409 from 7 a.m. to 11 p.m.

You can also download the LiveHealth Online app on your Apple or Android device. Create a six-digit pin
number which you’ll user every time you use the app. Complete the “Tell Us About Yourself” page to begin.

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