Page 245 - MS Office 365 for Dummies 3rd Ed (2019)

TABLE 18-2
» Meeting synchronization
» Issue tracking
» Strategies around email, such as mailbox size and emailed integration with SharePoint
» Account provisioning and licensing
» Internet bandwidth consideration
» Software and hardware inventories
» Administrator and end-user training
» Communication planning
Getting a handle on resources you will need
The in-house, human-based resources you need for an Office 365 business or enterprise implementation are outlined in Table 18-2. Note that if you’re imple- menting one of the business plans, then a single person or hired contractor might play all these roles with a negligible amount of work required for each role. If you’re a large organization implementing the enterprise plan, then you may contract out these roles to a partner or have a team of in-house staff assigned to specific roles.
Human-Based Resources
Resource
Description
The Project Manager is responsible for making sure that each resource is on the same page as the Office 365 implementation proceeds.
Responsibilities include managing the Office 365 interface with such technical tasks as domains, security groups, users, and licenses.
Responsible for administering the SharePoint Online platform, including creating sites, installing solutions, and activating features.
Responsible for maintaining the settings for user mailboxes and email, including the settings required for connectivity with Outlook.
The Communications Administrator is responsible for all configuration with the Teams and Skype for Business program and helping users move from using Skype for Business to using Teams.
Responsible for maintaining the Internet connection for the organization. Because Office 365 is in the cloud and accessed over the Internet, the connection is critical.
Takes on the role of learning how the software works and then teaching others the best practices as they relate to your organization.
Project Manager
Office 365 Administrator SharePoint Administrator Exchange Administrator Communications Administrator
Network Administrator Trainer
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