Page 58 - Flipbook January Board

Power Items Score

Power Items Score: The Power Items Score reflects our

department’s average responses to 15 survey items that

most powerfully impact satisfaction and engagement.

2018
2018 Overall

RPH
Guthrie

3.86 4.01

Tier 1: 4.15 & higher

Tier 2: 3.80-4.14

Tier 3: 3.79 & below