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Hope is Not a Risk Management Strategy



        Low-probability, high-impact         prevention practices put in place    Security survey and mitigation
        events are something that most       over the last hundred years as a     measures, incident management
        individuals and organizations        result of that one big incident have   protocols, crisis response planning,
        would rather ignore. After all,      resulted in a 90% decline in fire    whistleblower programs, and
        chances are it won’t happen to you.  related deaths.                      ongoing training.
        Serious workplace violence events,
        active shooter incidents, and other   It’s the low-probability, high-     Snapping fingers won’t keep the
        unsavory threats are on the rise but   impact event that you hope will    tigers away.
        it’s easier to assume it will happen   never happen, that just might      Being a good steward of business
        to someone else. We don’t want to    happen. And when it does you will    today requires organizations to
        think about our own mortality or     likely be asked what you did to      truly get out in front of those high
        that of our organizations. Instead,   mitigate the risk. If the answer is   impact risks. Doing the upfront
        we hope it won’t happen to us, to    “nothing” it’s equally likely that   work necessary to identify threats
        our employees, to our customers, or   you will be faced with defending    and put in place strategies to
        to our communities.                  your inaction.                       minimize the chances of loss

        But then there are these facts:      Look at workplace violence.          is becoming more and more
                                             Everything from harassment           important, especially as the damage
        • 18% of all crimes committed        and intimidation to assault and      to people, brands, and profits
        occur in the workplace               homicide… If you could have done  becomes amplified in today’s
                                             a background check but didn’t;       connected world.
        • Jury awards in workplace           if you could have launched an
        violence cases typically run in the   awareness program and didn’t;       Hoping it
        millions of dollars                  if you could have trained your       doesn’t

        • 70% of active shooter incidents    employees, but didn’t; faced with
        occur in business or educational     a freak occurrence of violence in    happen is a
        environments                         your workplace, you’re bound to      bad business
                                             have fingers pointing your way.
        • Workplace violence is the number   Becoming aware of the things we’d    strategy. As
        one cause of workplace fatalities                                         many have
        for women                            rather ignore.

        Fire drill: We’re only as prepared   OSHA requires employers to           said…, “Hope is
        as we are trained and drilled.       “provide their employees with a      not a strategy!”
                                             workplace free from recognized
        In our view, modern day low-         hazards likely to cause death or
        probability, high-impact risk        serious physical harm.” So what
        management is akin to yesterday’s    are the hazards you should be able
        fire risk management. 100 years      to recognize? Where do those low-
        ago, organizations didn’t place      probability, high-impact risks fall?
        a great deal of emphasis on fire     When it comes to workplace
        safety. Then came the Triangle
        Shirtwaist disaster in Manhattan.    violence, preparedness is the key
        It was a watershed event that        and it starts with a deep assessment
        resulted in unprecedented reform     of the threats your organization
        of insurance and fire prevention     faces, followed by a thorough
                                             workplace violence policy. Other
        strategies to focus on the human
        toll. Fire sprinklers, fire drills, and   components of an effective
        the many other now familiar fire     workplace violence prevention plan
                                             include:
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