Page 29 - PowerPoint Presentation

Good evening Paul,
#3316

I hope all is well. I’m not the type of person to do customer service surveys or Hoffman Estates
things like that but I did want to take a few moments of my time and reach out & 4308
to someone from Jewel Osco regarding customer service I’ve received the past
few months, specifically one location in Hoffman Estates. I live about 35-40 min Schaumburg
away from this store but continue to come to this location to pick up my
prescriptions due to the excellent customer service I receive from Pharmacist
Mike B. He has gone out of his way to assist me with prescription insurance
issues when they arise and demonstrates professionalism. Another store I’d like
to mention is Jewel-Osco Pharmacy located in Schaumburg. Today, I was
assisted by Pharmacy Tech Jenna over the phone who was also very
professional and willing to go above and beyond to sort out my insurance
coverage issue and getting a prescription transferred over from another store.

Thank you!

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