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A24    TECHNOLOGY
                       Monday 8 april 2019
            Real or artificial? Tech titans declare AI ethics concerns




            By  MATT  O'BRIEN  and  RA-
            CHEL LERMAN
            Associated Press
            The  biggest  tech  compa-
            nies want you to know that
            they're taking special care
            to  ensure  that  their  use  of
            artificial  intelligence  to  sift
            through mountains of data,
            analyze  faces  or  build  vir-
            tual  assistants  doesn't  spill
            over to the dark side.
            But their efforts to assuage
            concerns  that  their  ma-
            chines may be used for ne-
            farious ends have not been   In  this  March  21,  2019  photo  a  robot  called  "Pepper"  is  posi-   In this Jan. 5, 2019, file photo people stand in front of the Google
            universally     embraced.    tioned near an entrance to a Microsoft Store location, in Boston.   tent during preparations for CES International in Las Vegas.
            Some  skeptics  see  it  as                                                                                                     Associated Press
            mere  window  dressing  by
            corporations more interest-  board last week.             even met with Pope Francis  cal implications of using the  to  make  sure  they  show
            ed  in  profit  than  what's  in  "It's  become  clear  that  in  earlier  this  year  to  discuss  company's  AI  technology  themselves, and the public,
            society's best interests.    the  current  environment,  industry ethics. Amazon re-   to analyze drone video.      that they've tried their best
            "Ethical  AI"  has  become  (the council) can't function  cently announced it is help-  And after more than 2,400  to  build  products  the  right
            a  new  corporate  buzz  as  we  wanted,"  the  com-      ing  fund  federal  research  Google  employees  signed  way before releasing them.
            phrase, slapped on internal  pany said in a statement.    into  "algorithmic  fairness,"  a petition calling for James  "It's not just the right thing to
            review  committees,  fancy  That environment is one of  and  Salesforce  employs  to be taken off the board,  do, it's the thing they need
            job titles, research projects  increasing  concern  that  an "architect" for ethical AI  Google   scrapped    the  to do," she said. Bryson said
            and  philanthropic  initia-  the  corporate  AI  ethics  practice, as well as a "chief  board  altogether.  Employ-  she  was  hopeful  Google
            tives. The moves are meant  campaigns lack teeth.         ethical  and  human  use"  ees  said  James  has  made  actually  wanted  to  brain-
            to  address  concerns  over  "I  think  (Google's  decision)  officer.  It's  hard  to  find  a  past  comments  that  were  storm  hard  problems  and
            racial  and  gender  bias  reflects  a  broader  public  brand-name tech firm with-    anti-trans  and  anti-immi-  should find another way to
            emerging in facial recogni-  understanding  that  ethics  out similar initiatives.     grant and should not be on  do so after the council dis-
            tion  and  other  AI  systems,  involves more than just cre-  It's a good thing that com-  an  ethics  panel.  The  Heri-  solved.
            as  well  as  address  anxiet-  ating an ethics board with-  panies  are  studying  the  is-  tage  Foundation  did  not  It's  unclear  what  Google
            ies  about  job  losses  to  the  out  an  institutional  frame-  sue  and  seeking  perspec-  respond  to  a  request  for  will do next. The company
            technology  and  its  use  by  work  to  provide  for  ac-  tives on industry ethics, said  comment.                said its "going back to the
            law  enforcement  and  the  countability," AI researcher  Oren  Etzioni,  CEO  of  the  Google  had  also  faced  drawing board" and would
            military.                    Ben Wagner said.             Allen  Institute  for  Artificial  dissent  from  its  chosen  find  other  ways  of  getting
            But  how  much  substance  Google's      original   initia-  Intelligence, a research or-  councilmembers.  Alessan-  outside opinions.
            lies behind the increasingly  tive  fell  into  a  tech  indus-  ganization.  But  ultimately,  dro Acquisti, a professor at  Wagner  said  now  would
            public  ethics  campaigns?  try trend that Wagner calls  he said, a company's CEO  Carnegie Mellon University,  be  the  time  for  Google  to
            And  who  gets  to  decide  "ethics-washing,"  which  he  is  tasked  with  deciding  announcing  on  Twitter  he  set up ethics principles that
            which  technological  pur-   describes  as  a  superficial  what suggestions on AI eth-  was  declining  the  invita-  include commitments they
            suits do no harm?            effort  that's  mostly  a  show  ics  to  incorporate  in  busi-  tion. He wrote that he is de-  must stick to, external over-
            Google  was  hit  with  both  for the public or lawmakers.  ness decisions.            voted to grappling fairness  sight and other checkpoints
            questions when it formed a  "It's  basically  an  attempt  "I think overall it's a positive  and  inclusion  in  AI  but  this  to hold them accountable.
            new  board  of  outside  ad-  to  pretend  like  you're  do-  step rather than a fig leaf,"  was not the "the right forum  Even  if  companies  keep
            visers in late March to help  ing ethical things and using  he  said.  "That  said,  the  for me to engage in this im-  setting  up  external  boards
            guide how it uses AI in prod-  ethics as a tool to reach an  proof is in successful imple-  portant work." He declined  to  oversee  AI  responsibil-
            ucts. But instead of winning  end,  like  avoiding  regula-  mentation. I think the jury is  to comment further.    ity,  government  regulation
            over  potential  critics,  it  tion,"  said  Wagner,  an  as-  still out on that."     One expert who had com-      will still be needed, said Liz
            sparked  internal  rancor.  A  sistant  professor  at  the  Vi-  The  impact  artificial  intelli-  mitted  to  staying  on  the  O'Sullivan,  a  tech  worker
            little more than a week lat-  enna University of Econom-  gence can have on society  council  is  Joanna  Bryson,  who left AI company Clari-
            er, Google bowed to pres-    ics and Business. "It's a new  has never been more clear,  associate professor in com-  fai over the company's work
            sure from the backlash and  form of self-regulation with-  Etzioni  said,  and  compa-  puting  at  the  University  of  in  the  Pentagon's  Project
            dissolved the council.       out calling it that by name."  nies are reacting to studies  Bath.                     Maven — the same project
            The  outside  board  fell  Big companies have made  about the power of recom-          A  self-described  liberal,  that Google dropped after
            apart in stages. One of the  an increasingly visible effort  mendation  algorithms  and  she said before the dissolu-  its employees protested.
            board's   eight   inaugural  to discuss their AI efforts in  gender bias in AI.        tion that it makes sense to  O'Sullivan is wary of boards
            members  quit  within  days  recent years.                But  as  Google's  attempt  have  political  diversity  on  that can make suggestions
            and  another  quickly  be-   Microsoft, which often tries  shows, discussing the issues  the  panel,  and  she  didn't  that  companies  are  under
            came the target of protests  to  position  itself  as  an  in-  in  the  public  eye  also  in-  agree with those who think  no legal obligation to stick
            from  Google  employees  dustry leader on ethics and  vites public scrutiny.           it's just for show.          to.
            who  said  her  conservative  privacy  issues,  published  Google  employees  have  "I just don't think Google is  "Every company of that size
            views  don't  align  with  the  its principles around devel-  had  more  success  than  that  stupid,"  Bryson  said.  "I  that  states  they're  interest-
            company's  professed  val-   oping  AI,  released  a  short  other  tech  workers  at  de-  don't think they're there just  ed  in  having  some  sort  of
            ues.                         book  that  discussed  the  manding  change  at  their  to have a poster on a wall."   oversight  that  has  no  abil-
            As  thousands  of  employ-   societal implications of the  company.    The   internet  She  said,  however,  that  ity or authority to restrict or
            ees called for the removal  technology and has called  search behemoth dropped  companies  like  Google  restrain company behavior
            of  Heritage  Foundation  for some government regu-       a  contract  with  the  Pen-  and  Microsoft  do  have  a  seems  like  they're  doing  it
            President Kay Coles James,  lation of AI technologies.    tagon    after   employees  real  concern  about  liabil-  for  the  press  of  it  all,"  she
            Google    disbanded     the  The  company's  president  pushed  back  on  the  ethi-   ity  —  meaning  they  want  said.q
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