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LOCAL Friday 5 July 2019

Aruba Marriott Resort Honored with Operational Excellence Award 2018

For top Performance within The Caribbean & Latin America region

PALM BEACH – Aruba Marriott Re-
sort & Stellaris Casino was recently
named the winner of the Opera-
tional Excellence Award 2018 with-
in the Caribbean & Latin America
region for the Premium Full Service
category, during the Marriott Oper-
ations Summit in Cancun Mexico.

The hotel was awarded this presti-
gious accolade based on its suc-
cessful year, achieving high results
on the operational hotel wide
scoreboard. This includes impres-
sive achievements on all audits
(brand standard audit, safety au-
dit, Marriott Bonvoy audit) and high
scores on all key parameters of
guest service satisfaction (check-
in experience, staff service, food
quality, room cleanliness, internet
speed and performance, and elite
appreciation).

“Congratulations to the entire
team on winning the Operational
Excellence Award 2018,” shared and dedication to the hotel’s suc- honors Marriott hotels that exem- during principle set forth by the
Karen Chastain, Complex General cess year over year”. plify the legendary spirit to serve company’s founder J. Willard Mar-
Manager. “I want to thank our As- This property-based performance the customer and communities riott, “if you take care of your as-
sociates and Management Team, accolade is one of the ways Mar- in which they operate. It is part of sociates, they will take care of the
for their continued commitment riott celebrates its associates and Marriott’s most important and en- customer”. q