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A17
LOCAL Monday 29 July 2019

Marcos at Matthew’s:

The Story of a Praised Waiter

EAGLE BEACH — Aruba’s hospitality busi- “They asked me why I have a spare tire
ness got a boost from different cultures on my car and I told them my brother
working together. At Matthew’s restau- broke the ring. Shortly after I received a
rant, located at the ocean front of Casa new one from the States, they had it sent
del Mar Beach Resort, we meet waiter to me. That is overwhelming, amazing.”
Marcos Garcia from Peru. “He is doing It symbolizes the down-home feeling the
a fantastic job, recognized by his col- guests have with the staff and vice versa.
leagues, the management and most
important our guests. Marcos pushes Best Memory
through, gives his best and has love for Marcos finds it essential that waiters re-
the job”, says Jonnique Phillips-Lake, alize their responsibility in making the
General Manager of Matthew’s. With his guests’ night unforgettable one. “They
five stars recognitions for consecutive have one experience here and this is
years in TripAdvisor the company wishes delicate. You may have enjoyed the
to congratulate Marcos and emphasize best vacation ever, but if your last night is
the importance of going the extra mile. ruined by bad service that is what you will
remember when back home. In this busi-
Matthew’s restaurant has been consis- ness there is the red line you can never
tent in its top quality since the start about cross. People pay for the table, the view,
twelve years ago. The unique character- the food and the service. I want to give
istics of the establishment are the deli- them the best memory.” Just the other
cious food, its outstanding location – lit- night he had a couple that got engaged,
erally, within feet from the ocean, and and Marcos did not let that moment pass
the elegant yet comfortable beach-chic without the attention they deserved. A
design. dessert with candles and bubbles made
the love birds feel extra special. “What
The magical touch in this Xanadu is the happened after was an extra surprise as
service provided by Marcos. “I am pas- apparently after leaving the restaurant
sionate for service. I am completely my- they crossed another couple in the park-
self here and love to interact with my ing lot and they recommended me. The
guests. To give them the best experience couple from South Africa asked for me,
is what I strive for.” but I did not know them and asked them
how they heard my name. These things
He explains that it is fantastic to meet dif- make my heart jump with joy.”
ferent cultures which is mind-opening. About Matthew’s
“Another great thing at Matthew’s is that His credo is; be yourself, never stop learn- Matthew’s offers a variety of activities that make it
we have many guests from the time- ing, and details are the key! “It is of course worth visiting. In addition to full breakfast, lunch and
share resort Casa del Mar that come great to be recognized by my guests, in dinner menus, they offer all- you-can-eat spare ribs
every year. They have become family, TripAdvisor, and by my employer. I am on Tuesdays, Karaoke on Wednesdays, Italian night
we know each other and some even honored and I will continue my journey on Thursdays and daily happy hours 3 x times in a day
bring me gifts.” He remembers a family with the goal to gain more stars for Mat- from noon – 1pm, 4-6pm featuring live music at the
from Arizona who saw him driving his car. thew’s.” bar (Mondays and Tuesdays) and 9-10 pm. If you are
a sports fan, three flat-screen TVs at the bar are always
tuned in to the most exciting events.

MATTHEW’S BEACHSIDE RESTAURANT is located on the
Beach at Casa del Mar Beach Resort.

J.E. IrausquinBlvd. 51, Oranjestad – Tel. 297 588 7300 –
info@matthews-aruba.com