Page 9 - social media superstar

9 Social Media Superstar

company is reluctant, thinking that current users of the previous model might
react indifferently.

To see how their customers will react, they posted on their Facebook account
that they are planning to release an upgrade model. Only hours later, hundreds

of comments already flooded the said post – mostly negative reactions.

There are two observations here which are of utmost importance to you: 1) the
company did not have to spend just to know how their customers might react,
and 2) the company got the results in only a matter of hours which is many
times faster than any other method like sending out survey sheets to
customers.

Run polls and surveys cheaply

If you open a group account (ex. company, organization, personality, etc.) with
Facebook for example, you are allowed the option of running a poll survey in
which you have control over the answer choices. You can also add as many

choices as you like. Also, you will be able to see the results in an instant.

Here is an example of a poll:

As you can you can see, you also have the option of adding more choices to the
poll question. You can add more choices even after posting the question.