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Unit 5. Standard Operating Procedure

            Please observe the following procedures we need to pay
            attention when we would like to travel by plane.


               1. Arrive at the airport          12. As your things go through the X-
               2. Check the screens for the number  ray machine, go through the
                  of your check-in desk            detector
               3. Look for your check-in desk    13. If the detector beeps prepare to be
               4. Hand the attendant your ticket or  asked to lift your arms and to be
                  boarding pass and your passport  frisked
               5. Check-in your hold luggage     14. Collect your things
               6. Hope that it’s not overweight!  15. If asked by the security guards,
               7. Check that your hand luggage (or  hand over your passport and
                  cabin baggage, or carry-on       boarding pass and wait for your
                  luggage) meets the required      liquids to be checked
                  dimensions and weight allowance  16. Get dressed and repack your hand
               8. Check the departures board to see  luggage!
                  if the flight will leave on time  17. Check the departure screens for
               9. Queue to go through security to the  your boarding gate
                  departure lounge               18. If you are early:
               10. Show your ticket, boarding pass or  a. Go to the duty-free shop or other
                  passport again                     shops
               11. Prepare for security checks     b. Go for a drink and/or something
                  a. Take out your bag of liquids    to eat
                     and put it in the tray        c. Sit and wait
                  b. Take off your belt and put it in  19. If you are on time, go to your
                     the tray                      boarding gate and queue
                  c. Take off your shoes and coat  20. Board the plane when your flight
                     and put them in the tray      is called
                  d. Take off your watch and put it  21. At the destination, leave the plane
                     in the tray                 22. Queue at passport control
                  e. Put your tray on the conveyor  23. When you are called forward, give
                     belt                          your passport to the controller
                  f.  Put your hand luggage on the  24. Look at the screens to see which
                     conveyor belt                 carousel your luggage will be on
                  g. Answer any questions the    25. Claim (get) your luggage
                     security guard may ask      26. Go through customs
                                                 27. You’ve made it!

            Check your understanding by stating these statements True or
            False
            1.   Queue to go through security to the departure lounge then show
               your luggage on carousel ........
            2.  Take off your belt and put it in the tray when you are in the security
               checks .............
            3.  Queue at passport control When you are called forward, give your
               passport to the controller......
            4.  Answer any questions the security guard  may ask when you are
               going to pass the passport checker ..............
            5.  Check-in your hold luggage and Hope that it’s overweight!.............
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