Page 56 - Payroll & Paycom_8-22-17_PRISMA_Neat
P. 56
FREQUENTLY ASKED QUESTIONS (FAQs)
Q. What is the expected time frame for Fox Payroll to review my employee changes?
A. 72 hours or sooner
Q . Who do I contact if I have trouble using the website or want more training?
A. The Fox Payroll team is available Monday through Friday 8am-5pm (AZ time)
at 480-905-6920 or HRCommunications@foxrc.net
Q. Will all my employee pay rate changes be approved?
A. The Fox Payroll team assumes you have received approval by your regional on employee
pay rate increases . The team will only investigate approval on abnormal increase requests .
Q. Do I need to create new hire or term PAF’s for the employee’s physical file?
A. No
Q. What if my other manager entered new hires, how can I be certain any modifications
needed are complete?
A. If the employee is still in a pending status, click on their name in the list of the new employee
queue . If the employee has been added to the system, a PAF must be submitted to make
changes . Personal information and tax settings must be changed by the employee .
Q. I can’t remember if I sent that, how can I review previous PAF activity?
A. The PAF activity report can be accessed from the PAF dashboard or in the report center .
55
Revised November 2016 55 PAYROLL
