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124                 Alfonso T. Sarmiento and Edgar Gutierrez

                       fundamental goal is to reduce the difference between the desired trajectories (obtained by
                       solving the reference model) and the observed trajectories (obtained by simulation of the
                       system dynamic model).


                       Stability Analysis of the Supply Chain

                          The  main  objective  in  stability  analysis  is  to  determine  whether  a  system  that  is
                       pushed slightly from an equilibrium state (system variables do not change over time) will
                       return to that state. If for small perturbations or disturbances from the equilibrium state
                       the  system  always  remains  within  a  finite  region  surrounding  that  state,  then  this
                       equilibrium state is stable. However, if a system tends to continue to move away from its
                       original equilibrium state when perturbed from it, the system is unstable.
                          Sterman  (2006)  stated  that  “supply  chain  instability  is  a  persistent  and  enduring
                       characteristic  of  market  economies.”  As  a  result,  company  indicators  such  as  demand
                       forecast, inventory level, and employment rate show an irregular and constant fluctuation.
                       Supply chain instability is costly because it creates “excessive inventories, poor customer
                       service, and unnecessary capital investment” (Sterman, 2006).
                          In  dynamic  complex  systems  like  supply  chains,  a  small  deviation  from  the
                       equilibrium state can cause disproportionately large changes in the system behavior, such
                       as oscillatory behavior of increasing magnitude over time. The four main contribution
                       factors to instability in SC have been identified by Lee et al. (1997), which are:

                            Demand  forecast  updating:  when  companies  throughout  the  SC  do  not  share
                              information about demand, this have to be forecasted with the possible cause of
                              information distortion.
                            Order batching: this means a company ordering a large quantity of a product in
                              one week and not ordering any for many weeks, which will cause distortion on
                              the demand forecast of other members of the SC, because it is based on orders
                              rather than actual sales.
                            Shortage gaming: when a product demand exceeds supply, a manufacturer often
                              rations its product to customers, which will cause that customers exaggerate their
                              orders to ensure that they receive enough amount of the required product.
                            Price fluctuations: when the price of a product changes significantly, customers
                              will purchase the product when it is cheapest, causing them to buy in bulk (order
                              batching problem).

                          The stability of supply chains models can be analyzed using the vast theory of linear
                       and nonlinear dynamic systems control. Disney et al. (2000) described a procedure for
                       optimizing  the  performance  of  an  industrially  design  inventory  control  system.  They
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