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like alien and zombie invasions.


                                                Our highly redundant design has allowed Google to achieve an uptime of
                                                99.984% for Gmail for the last years with no scheduled downtime.
                                                Simply put, when Google needs to service or upgrade our platform, users
                                                do not experience downtime or maintenance windows.



                                                Service availability

                                                Some of Google’s services may not be available in some jurisdictions.
                                                Often these interruptions are temporary due to network outages, but
                                                others are permanent due to government-mandated blocks. Google’s
                                                Transparency Report also shows recent and ongoing disruptions of traffic
                                                to Google products. We provide this data to help the public analyze and
                                                understand the availability of online information.



                                                Independent Third-



                                                Party Certifications



                                                Google’s customers and regulators expect independent verification of
                                                our security, privacy, and compliance controls. In order to provide this, we
                                                undergo several independent third-party audits on a regular basis. For each
                                                one, an independent auditor examines our data centers, infrastructure, and
                                                operations. Regular audits are conducted to certify our compliance with the
                                                auditing standards ISO 27001, ISO 27017, ISO 27018, SOC 2 and SOC 3, as
                                                well as with the US Federal Risk and Authorization Management Program
                                                (FedRAMP). When customers consider G Suite, these certifications can help
                                                them confirm that the product suite meets their security, compliance and
                                                data processing needs.


                                                ISO 27001

                                                ISO 27001 is one of the most widely recognized and accepted independent
                                                security standards. Google has earned it for the systems, technology,
                                                processes, and data centers that run G Suite. Our compliance with the
                                                international standard was certified by Ernst & Young CertifyPoint, an ISO
                                                certification body accredited by the Dutch Accreditation Council (a member
                                                of the International Accreditation Forum, or IAF). Our ISO 27001 certificate
                                                and scoping document are available in here.













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