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Service
The high-touch WeCare servicing component is always present for all Aflac Group enrollments. When the AmWINS Advantage
is utilized, additional dedicated support personnel are available in our unique and experienced Customer Contact Center. Of
course, the Aflac Customer Relationship Manager is present in both options !
Relationship Management Aflac Aflac / AmWINS
WeCare Programming, Support, Training Yes Yes
Customer Care Contact Center - Yes
Optional Call Center Enrollment - Yes *
Claims and Commission Services ** - -
* The AmWINS Call Center Enrollment option requires a separate quote.
** Aflac will continue to pay claims and commissions.
