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Side                             Talking Points          TIMING/ MINUTES

                                                                3.  Cancelling a route is
                                                                    one of our top call
                                                                    drivers.                  2 to 3 mins per
                                                                4.  The Cancel                   advisor
                                                                    Guidance button will
                                                                    always be at the top     In vehicle activity
                                                                    of the Destination
                                                                    Menu.





                                                                3.  Destinations that are
                                                                    saved to the vehicle's    2 to 3 mins per
                                                                    Address Book can             advisor
                                                                    also be recalled
                                                                    using voice              In vehicle activity
                                                                    recognition.








                                                                                              2 to 3 mins per
                                                                                                 advisor
                                                                      Intro Slide

                                                                                             In vehicle activity







                                                                   5.  Read Slide
                                                                   6.  Q & A (if needed)
                                                                   7.  Advise Advisors
                                                                      they have 4                 2 mins
                                                                      assessment
                                                                      questions
                                                                   8.  Final reminder to
                                                                      log into Intradiem







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