Page 38 - Proof
P. 38

       Li
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to the ones that perform best.
• Freedom to speak up guardian (see page 22 for more information).
• Director on call One of the Executive Board or senior leader, is available 24/7, including at weekends, to support staff facing difficult or challenging situations.
• 15 Steps Challenge Teams of two senior managers, one clinical and one non-clinical, visit the different wards and units to gain an understanding of the experience patients first receive on arrival. This collaborative method supports the sharing of best practice and provides an additional way for ward staff to provide feedback.
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           Staff manual.indd 38
11/08/2022
16:45
                                    38A more complete kind of care
              
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