Page 23 - Company Newsletters

the W. B. Carrell Memorial Clinic, a leading orthopaedic clinic located in Dallas, TX, are trea3ng their pa3ents as consumers who are reques3ng a service. Rick Weymier, Chief Administra3ve Officer of the Carrell Clinic, was determined to make the ROI process as seamless and as easy as possible for pa3ents and staff.
Their first step was to install ROI+, a soCware tool that fully automates the request fulfillment process, from start to finish. ROI+ lets staff easily log the records requests, select and upload pa3ent PHI, and automa3cally no3fy and invoice the requestor. Pa3ents and other requestors can then securely access and pay for the records by credit card online.
Next, the Carrell Clinic turned their website (www.carrellclinic.com/request- medical-records) into a true pa3ent-centered resource, explaining how to request records, detailing applicable state fees, and providing required forms all in one loca3on. The pa3ent sec3on of the website also emphasizes the protec3on of each pa3ent’s privacy, which is of utmost importance to the Carrell Clinic—and a primary reason they decided to use ROI+.
Providers Choose NEXT for ROI
Outsourcing Service
Our service bureau affiliate, NEXT Medical Records, has con3nued its notable expansion in the southeast. The following hospitals and clinics in Florida and Mississippi have said yes to outsourcing their Release of Informa3on to NEXT, ci3ng NEXT’s customer service, financial and opera3onal transparency, and fulfillment turnaround 3me with the ROI+ online plahorm as key to their decision.
SACRED HEART HEALTH SYSTEM
Since its beginning in 1915, Sacred Heart Health System has become a regional
healthcare leader in Northwest Florida. Part of the Ascension System, it includes the 566-bed Sacred Heart Hospital in Pensacola; Sacred Heart Hospital on the Emerald Coast, a community hospital in Walton County; and Sacred Heart Hospital on the Gulf in Port St. Joe. NEXT will also service 52 clinics within the system.
BIENVILLE ORTHOPAEDIC SPECIALISTS
Founded in 1981, Bienville Orthopaedic Specialists is the largest orthopaedic care provider in Mississippi, with 15 physicians. Physician subspecial3es include hand, spine, joint replacements, sports medicine, and stem cell treatments. NEXT will provide ROI services to the Biloxi, Gulfport, and Pascagoula clinics.
SOUTH MISSISSIPPI UROLOGY
With 25+ years of combined experience, the doctors of South Mississippi Urology serve pa3ents along the Mississippi coast. They use state-of-the-art diagnos3c equipment and advanced treatment techniques, including da Vinci robo3c surgery and laparoscopic and minimally invasive procedures, to treat urological condi3ons in men, women, and children. NEXT will provide services to the Pascagoula clinic.
SOUTH MISSISSIPPI SURGEONS
South Mississippi Surgeons offers a range of surgical speciali3es, including skin/ plas3c, vascular, wound care, hernia repair, breast, pancrea3c/biliary, endocrine, and chest. They also offer bariatric procedures and laparoscopic/da Vinci surgical procedures. NEXT will provide ROI services to their Pascagoula clinic.
Spotlight on Our N ew In-house Clients (cont.)
W. B. CARRELL MEMORIAL CLINIC
www.carrellclinic.com
Founded in 1921, the W. B. Carrell Memorial Clinic is comprised of 16 orthopaedic specialists. Each fellowship- trained doctor is
skilled in one or more special interest areas, such as pediatric orthopedics, sports injuries, and arthroscopy, as well as disorders of individual regions of the body, such as the spine, shoulder, elbow, hip, knee, foot, and ankle. All are fully trained in general orthopedics and are board cer3fied.
The clinic facili3es house not only clinical and administra3ve opera3ons, but also a state-of-the-art imaging department, a pharmacy, an orthotics department, a fully staffed physical therapy department, and numerous other specialists in the field of musculoskeletal medicine. This facility offers a one-stop approach for orthopedic pa3ents.
Angela Ford
aford@abtmedinc.com
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