Page 20 - Insurance Times Janaury 2021
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climate change, insured catastrophe  clients, ensuring transparency and ac-  Managing Director and Advisor
         losses will only rise in the future," said  countability, building IT infrastructure  Nasiruddin Ahmed Choudhury was also
         Martin Bertogg, Head of Cat Perils at  and establishing distance learning cen-  present at the session.
         Swiss Re.                          tres.                              Dr M Mosharraf Hossain said the

         Winter storms hit northern Europe in  Considering the ongoing pandemic,  mobile app will enhance the sector's
         February, causing flooding, power  more product and process innovation  growth by promoting insurance
         outages and transport disruption, with  are needed to improve customer  inclusion in the country to cover more
         more than USD 2 billion combined   experience and that can be achieved  community.
         insured losses. In May, cyclone    through digital transformation, said
         Amphan in the Bay of Bengal caused  MM Monirul Alam, CEO of Guardian  "Under the leadership of Prime
         economic losses of USD 13 billion, the  Life Insurance.               Minister Sheikh Hasina, the
         most destructive tropical cyclone India                               government is implementing the
         has ever experienced. Insured losses  Moving towards innovation will help in  Digital Bangladesh programme,
         are expected to be just a fraction of  serving the marginal segment of the  ensuring connectivity for all. New
         the economic losses due to the region's  society, which will not only bring in  concept of InsurTech has changed the
         low insurance penetration.         revenues for the industry but also  landscape of service delivery in the
                                            boost penetration to a great extent,  sector. We also promote all innovative
         Project underway for               said Farzanah Chowdhury, CEO  of   and inclusive products from the
                                            Green Delta Insurance.             insurance companies to reach the goal
         automation in insurance                                               of making service digital together," he
         sector in Bangladesh               Green Delta introduces AI-         said.
         According to M Mosharraf Hossain,  based InsuMama app                 "By 2021, Bangladesh's insurance
         chairman    of   the    Insurance  Green Delta Insurance Company has  penetration rate will rise to 7.04% and
         Development     and    Regulatory  introduced an artificial intelligence (AI)-  the industry will become a USD 2.2
         Authority (IDRA) the government has  based mobile application which is the  billion market. The initiative to launch
         undertaken a big project worth over Tk  first of its kind in the non-life insurance  the Green Delta Mobile Insurance app
         600 crore to ensure faster upgradation  segment featured with instant  as a pioneer among general insurance
         and automation of the insurance    account opening and policy purchase  companies in the age of digitalisation
         sector.                                                               is really commendable," said Sheikh
                                            tool online.
                                                                               Kabir Hossain.
         "The true purpose of insurance will be  Using the app titled 'InsuMama', policy
         served only if we can make the service  holders can also pay their premiums  Farzanah Chowdhury said Green Delta
         faster and smoother, which can be  online and renewal of policies on a  Insurance launched the first digital
         ensured through automation," he said.  single tap on the digital platform as the  insurance in Bangladesh in 2018 and
         He was speaking at a roundtable on  officials informed at a webinar.  company has been working for
         "Insurance: transformation around the                                 leveraging technology in insurance in
                                            Dr M Mosharraf Hossain FCA,
         world and case of Bangladesh" jointly  chairman of Insurance Development  line with Digital Bangladesh vision of
         organised by DoubliuP, Guardian Life  and Regulatory Authority (IDRA), was  the government.
         Insurance and the IDRA through a   the chief guest, while Sheikh Kabir  "Inspired by the theme of 'Insurance
         digital platform on Saturday.      Hossain, president of Bangladesh   for Everyone', GDIC has introduced the
         "We are prioritising claim settlements.  Insurance Association, was the guest  comprehensive insurance mobile app -
         As it is a contractual obligation, we are  of honour, and Syed Almas Kabir,  - InsuMama -- with a bunch of smart
         trying to mitigate the risks and   president of Bangladesh Association of  features for making insurance more
         negativities. Even a client with a small  Software and Information Services  accessible to the people of the
         claim should be given high priority,"  (BASIS), was special guest at the  country," Farzanah added.
         said Hossain.                      inauguration event of the new      GDIC officials mentioned that the AI-
         The project money will also be spent  application.                    based application will provide hassle-free
         for the upgradation of the insurance  Managing Director of Green Delta  insurance services to all with end-to-end
         regulator, better monitoring of the  Insurance Farzanah Chowdhury     encrypted data to secure personal
         companies to ensure better service for  presided over the session. Founding  information of policy holders. T

          20  The Insurance Times, January 2021
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