Page 2 - SAPPO Boardpack l 13 May 2020
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Contents



                 AGENDA  ............................................................................................................. 3
                 MINUTES – Sappo Exec Board – 25 February 2020  ......................................... 5

                 FINANCE  ........................................................................................................... 18
                 CONSUMER ASSURANCE  ................................................................................ 21

                 CONSUMER EDUCATION AND COMMUNICATION ........................................ 25
                 RESEARCH AND DEVELOPMENT ...................................................................... 31

                 BUSINESS INTELLIGENCE .................................................................................... 33

                 BUSINESS DEVELOPMENT .................................................................................. 42
                 ADDENDA …………… ....................................................................................... 48

























































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