Page 48 - 2019_SOUTHLINK_JUL - DEC
P. 48
8 Basics to Understand ISO
By Leziel G. Bandiola, Quality, Environment, Safety, and Health
In the simplest of terms, a quality management system is
a collection of business processes and functions aimed at
continuous improvement of quality to ensure customer
expectations and requirements are met or exceeded.
- Understanding ISO 9001