Page 4 - Adult Ed CTE Course Catalog 2019

Courses
Certification

CUSTOMER SERVICE RETAIL

1 day a week

3 hours each week 1i01-;0.._5o ____ ...,.._
1i010,.,:)'SJ2011
18 week course Congratulations! You have passed the NRF Foundation®
Customer Service and Sales Certification.

54 hours total

$40 Registration to Adult School

$55 Certification test fee to NRF

This teacher-directed in
class course

provides Customer Service and Retail You will receive ',(Kl" eBadge via email at the ad<ress ',OU pmw:led dlring re!jstration
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Certification from National Retail Federation.

It is entry-level sales and service associates learn skills related to

designed to help

retail

frontline work in (or any industry that values customer service and sales skills.

• '
PROFESSIONAL COMMUNICATIONS

Professional Communications

1 day a week Certification
2 hours each week John Smith

18 week course has successfully completed the
Professional Communications Certification
on the 3rd day of February in the year 2015

36 hours total

Teacher directed online course

Recognized by Southwesf. Southwesf ..

$30 Certification test fee to ICEV

This course focuses on teaching

students the communication skills

essentials to thrive in and non-verbal

any workplace environment. Verbal

communication skills are explored and discussed throughout the certification, and
how those skills are utilized for a positive, successful experience in

the workplace.