Page 18 - AWCI Learner Handbook

Training Package/Accredited Course, you may be required to map the old unit achieved against the new units to demonstrate that they are the same and that credit can be granted. If this is the outcome, the Training Manager and/or CEO would organise to meet with the learner and provide them with a copy of the latest relevant units to map against and discuss possible procedures.
If you require further information contact AWCINSW on 02 9891 6188.or download a Mutual Recognition form from www.nsw.awci.org.au
RE-ISSUANCE OF ORIGINAL CERTIFICATES
Re-issuance of original certification will attract of fee of $33.00 per certificate.
CLIENT FEEDBACK
AWCINSW regularly collects statistical information to monitor, maintain and achieve ongoing continuous quality improvement in the delivery of vocational education and training.
We value and welcome constructive feedback from our clients, learners and staff concerning education and service improvements or changes that would improve our existing educational and client services provided by AWCINSW.
To provide management with this feedback, all candidates will be asked to complete a confidential evaluation form (which does not require you to give your name) which will be distributed at the conclusion of your training. Please complete these surveys and return them either to your trainer or by post to AWCINSW.
Learners and clients wishing to provide additional feedback on any issues or areas for improvement are encouraged to do so by completing the Learner Satisfaction Surveys and Course Evaluation Surveys distributed to Learners at the completion of their Training. Further improvements can be sent to AWCINSW via email or post.
AWCINSW Learner Handbook 03/18/V.1 - 18 -