Page 15 - AvRillo_A4ConvGuideBook July2017

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TALK IS CHEAP. YOU NEED POSITIVE ACTION

As Sunday Times Award Winners we get busy, so we can’t take on every case. But, if we can’t
help you this time, here’s 5 questions you need to ask a solicitor before you instruct them.

What you should ask? What you should in reply?
What we do below:

Question 1. “Do you offer a 30 day money back guarantee?” We provide a ‘30 day peace of mind money
Find a solicitor who is prepared to back up their sales talk with back guarantee’ to ensure we keep you
a guarantee for you to walk away, with no costs if you are happy.
unhappy in any way.

Question 2. “Do you publish your full terms online, so I can See all hidden terms and fees up front. Total
check for hidden costs?” Few do. Find one open enough transparency. We publish our estimate/ terms
to share these online, before and not after you instruct!
online, before you instruct.
Question 3. “What is your success rate? Ask your solicitor?” We have a +91% track record of moving all of
The average conveyancer in England only moves a shocking our clients. The national average is just 63%!
63% of their clients. This can cost you financial hardship and So far, no other solicitor has come close.
stress. Take your time in finding a conveyancer with a track
record of getting the job done; actually move you.

Question 4. “Do you have a 0% negligence record?” We are one of a few firms to maintain a 0%
It’s important to know because you are primarily responsible negligence record. No mistakes. No cost to you.
for financial loss for mistakes made by your solicitor. Very few
have 0% negligence. If they make a mistake, you pay.

Question 5. “Can you guarantee my move? How long will We consistently move our clients within 7-10
it take?” weeks. Compare this to the national average
The longer it takes to exchange, the more risk of you incurring of up to 16 weeks.
losses and losing your deal as until exchange the other party
can pull out. Starting afresh risks you losing thousands as
property prices can go up as well as down. Not to mention
duplicate costs and the stress of starting again.