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W E ' RE HE RE T O HE L P                             ACCOUNT

                                         HOW DO I REGISTER TO BECOME A CUSTOMER?
 Hofland's Customer Support Team has expanded and now offers hours
 MONDAY - FRIDAY 8am to 4:30pm EST






                            Scan the QR code above or visit https://www.hofland.com/open-account to sign-up
 9 0 5. 67 0 . 8 2 2 0  I NF O @ H O F L A ND . C O M  H OF L A N D . C OM  for a Username and Password for full access to browse and shop our entire collection online.

                                     WHAT DOCUMENTS DO I NEED TO BECOME A CUSTOMER?
                In order to buy from Hofland, customers are to complete an application and provide a government issued proof of
                                                           business.
                                                WHAT IS YOUR OPENING ORDER?
                  Opening orders are $200 minimum • To maintain an active account, the minimum annual purchase is $1,000.
 RETURN POLICY

 We want you to buy from Hofland with confidence and have your order meet your expectations. Please inspect
 your shipment as soon as it arrives. If there are any concerns, notify your Sales Representative within 48 hours
 of receipt of product and they will find a solution.    BILLING
 •   Authorization from your sales representative is required prior to returning product
 •   A 25% restocking charge may be applied to return merchandize that is not defective
                                          WHAT FORMS OF PAYMENT DO YOU ACCEPT?
 The following items are non-returnable:  We accept Visa, MasterCard, Cash, Interac, Email Transfer & Cheque (A $35.00 charge is applied to NSF cheques).
 •   Close-out merchandize
 •   Special order items                 Please refer to our terms page for more information.
 •   Holiday merchandize after the holiday



                                                       SHIPPING
                  Hofland distributes product via our own delivery fleet on a regular delivery schedule. We also ship via courier
                  services to accounts outside our delivery area, from Coast to Coast. For details on specific delivery charges
 W E L O V E THE B E A U T Y   Y O U C RE ATE !  please visit our website or contact your Sales Representative.






                                               CASH & CARRY STORE

                  Hofland operates a full-service Cash & Carry store at 6695 Pacific Circle in Mississauga, ON. We carry a large
                  selection of essential supplies and giftware. Customers can also shop in our sizable, walk-in cooler filled with
                                        the most extensive selection of fresh flowers available.
 @theplumdahlia  @seedfloral  @geneseeflorist  @georgesflowersva  @freebornandco  @crocusandivy

 We love seeing our customer's beautiful creations on Instagram.   SHOWROOM
 Share your artistry by tagging your one-of-a-kind arrangements, beautiful weddings, stylish
                         Visit our growing showroom featuring ad@Hofland and Garden Centre giftware and decor.
 interiors and more with #HOFLANDINSPIRED
 Your photo could be featured on our website or future print pieces. Visit our Instagram page
 for endless inspiration provided by countless customers around the word.
 www.instagram.com/hoflandinspired

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 158  HOFLAND.COM                                                                                2022 SEASONAL       159
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