Page 2 - 2022 Essentials Catalogue No Price FINAL

ESTABLISHING AN ACCOUNT RETURN POLICY

Hofland sells wholesale only to the trade. To establish an We want you to buy from Hofland with confidence and have your
account an application is to be completed and government order meet your expectations. Please inspect your shipment as
issued proof of business is required. soon as it arrives. If there are any concerns, notify your Sales
The new account minimum opening order is $200. Representative within 48 hours of receipt of product and they will
To maintain an active account at Hofland the minimum find a solution.
annual purchase is $1000. • Authorization from your Sales Representative is required prior to
returning product
PAYMENT • A 25% restocking charge may be applied to returned
To establish credit terms a credit application is to be merchandise that is not defective
submitted to our Accounting Department. If credit terms
have not been established, all orders are C.O.D. The following items are non-returnable:
• Close-out merchandise
In accordance with Hofland Standard Payment Terms, all • Special order items
invoices charged to an account are due on the 15th day of • Holiday merchandise after the holiday
the following month
HOW TO ORDER
Methods of payment accepted:
• Cash CONTACT YOUR SALES REPRESENTATIVE
• Credit Card (VISA & MasterCard) Our knowledgeable Sales Team is available from 8:00 am-4:30pm
• Interac Monday to Friday to answer questions and place your order.
• Email Transfer
• Cheque (A $35.00 charge is applied to N.S.F. cheques) PHONE: 905-670-8220 or 1-800-387-6760
Our 24 hour voicemail service is also available.
FREIGHT POLICY FAX: 905-670-8257 or 1-800-385-5113
Hofland distributes product via our own delivery fleet on a
regular delivery schedule. We also ship via courier service to ON-LINE
accounts outside of our delivery area. For details on specific You can browse through our on-line catalogues at
delivery charges please contact your Sales Representative. www.hofland.com to review products, pricing and place your order.
You can set-up your on-line access and password. You will need
SMALL ORDER CHARGE your account number and telephone number associated with your
A small order charge of $20 applies to orders under $100 account.
(combined fresh product, essential supplies and giftware). For technical support, please contact us by phone or email
This charge will be applied along with any applicable delivery at info@hofland.com
charges. For delivery charges by route, please contact your
Sales Representative. CASH & CARRY STORE
Hofland operates a full-service Cash & Carry store at 6695 Pacific
PRICING Circle in Mississauga, Ontario. We carry a large selection of
We reserve the right to correct any errors, inaccuracies or essential supplies and giftware. Shop our sizable, walk-in cooler
omissions and to change or update pricing information at filled with the most extensive selection of fresh flowers available.
any time, without prior notice.
All prices are subject to applicable taxes. To shop in our Cash & Carry store a current Hofland account
is required.
AVAILABILITY
We endeavour to maintain a complete inventory of items Store Hours:
included in this catalogue. Occasions may arise where; due Monday - Friday 7:00am-3:00pm
to situations beyond our control, availability of an item may Saturday 7:30am-12:00pm
be limited. We will do out best to fill your backorder and Sunday Closed
will honour any special pricing offered.
*Store hours may vary seasonally
SHOWROOM
Visit our growing Hofland showroom featuring Ad@Hofland and
Garden Centre giftware and decor.