Page 3 - Choice Sector

GOVERNMENT RESPONSE

Choice Sector Government Response Team

is your strategic partner in emergency response and disaster Talent & Technology
recovery program management. Choice provides staffing and
management solutions for damage assessments, QA reviews, Our National Network of highly qualified
case management, call center and data management. adjusters provide the highest level of
professionalism and our footprint extends into
all 50 states. Choice Sector uses the best
technology available in the industry to support
qualified damage assessments and quality
plan, inspect & reviews.

manage

From initiation through closing, Choice Sector provides the necessary field, technical, administrative and management services to help our
clients meet their program objectives under the increasingly complex regulatory conditions.
Leading the way
As a primary supplier of independent damage assessment services, Choice Sector understands each agency’s requirement to utilize a financially
stable company who leverages its technological capabilities, quality assurance, and personnel to deliver cost effective, transparent and efficient Choice has considerable experience in providing and managing
recovery services. personnel and services for large scale Community Development
Block Grant (CDBG) programs.
We have proven track records of qualified personnel, excellent training and exemplary management to assist our clients in providing staffing
solutions and services for large, high-profile programs and housing management projects, including federal, state and local government's HUD Program Experience Includes
regulated CDBG-DR projects and HMGPs.
New York Rising Program • Centralized web based data/claim management.

Helping put » Managed staffing for over • Cloud computing reduces outages and expands
disaster recovery options as well as scalability in
the pieces back together » 12,000 damage assessments. building additional computing resources.
Helped create and manage Quality

Control programs. • Integrated video streaming and photo

documentation technology.
Damage Assessment BP Deepwater Horizon Oil Spill
• Proud partner of Veterans Adjusting School » Managed staffing for over 32 field • Letter generation and document management.
• Xactimate Experienced Assessors managers and over 900 field staff. • Vendor management platform.
• System automation to ensure speed and accuracy » Helped establish and maintain
guidelines for BP and GCCF with • Encryption, firewall, and additional security
QA Review over 100,000 claims filed. protocols to protect data and vital PII
• Providing onsite & remote QA/QC personnel John Goforth » Coordinated with state and local
• Experienced in Xactimate/ Xactanalysis interface & functionality Director of government officials in town hall • Ability to integrate with other systems through
• Damage assessment and construction management QC services Government Services various protocols.

Case Management meetings to help inform the local • Un-paralleled support of application through
• Prioritization process for Applicants based on program requirements communities on the claims process. software development and infrastructure teams.
• Eligibility specialist to approve all applicants ReNew Jersey Stronger Program •
» Managed staffing for over 5,000 Agile & rapid development methodologies for new
Call Center damage assessments. modules.
• Centralized intake and informed dissemination » Managed staffing for over 10,000 • Data warehousing for all report generation needs
• Secure applicant data collection with Reporting and Analytics and business intelligence.
written estimates.
Systems/ Financial Management
• Choice OPT fully integrated with Xactanalysis and Xactimate . Restore Louisiana Baton Rouge
• Tools to real time data on production, activity and costs » Trained and developed field Choice is integrated with all industry leading
• All applicants input and tracked through OPT management, damage assessors,
• Custom reporting based on program KPI’s construction management field resources and estimating technologies.

Construction Management inspections & QC positions.
» Ensuring file management
• Preconstruction, Interim progress, & Final inspections through construction consistent with guidelines program
process based on program requirements
• Verification of contractors' work completion prior to CDBG grant funding philosophy. Lester Quarterman Jr.
distribution » Daily coaching with field staff, using
• Resolution of construction scope discrepancies through estimate reconciliation. KPIs for performance and Director of Operations
maximizing solutions.