Page 9 - Company Excellence

Conte

Matching in team composition and team management Putting
together matching teams according to role functions
Practical example: A matching team is created

Chapter 7 - What customers really like
Company excellence through matching in customer contact

What companies also still really need: Customer match Selling true to
type
Learning to assess customer types better and better
Winning over the customer of the red personality type in a fact-
oriented manner
Inspire the customer of the yellow personality type with strong
communication skills
Convince the customer of the green personality type with
strong relationship
Winning the customer of the blue personality type with
confidence
Push the button: respond to the drivers

Closing words
Tackling the big transformation challenges - with Matching

List of used and further literature About the author

9