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658 Chapter 11 • Operational and Organizational Security: Incident Response
being infected, the DHS didn’t release information about their problems
with the worm. The information on the DHS fiasco with the Zotob Worm
was finally released under the Freedom of Information Act a year later.
Having stressed the need to keep up-to-date with patches, updates, and
upgrades, there is something to be said about minor delays. Many network admin-
istrators find it is a good idea to wait until others have tried installing and using
new updates and patches before doing so themselves. Sometimes issues occur when
installing such fixes, updates, or upgrades, and thus additional problems are experi-
enced.An example is Service Pack 6 for Windows NT, which caused so many
problems upon installation that it was removed from Microsoft’s Web site a short
time later.Those who waited to see what issues other users experienced avoided
these problems and used Service Pack 6a to update their systems.Waiting does not
mean that you should delay applying a patch or update by weeks or months, but it
may be wise to at least wait a day to see if there are any adverse effects reported.
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