Page 35 - 2017, OCT 8 - LIONS VS PANTHERS - SHOP 2
P. 35

Game Day Presentation/Activities

         3                Section/Location: Pride Plaza                                 Staff  Name: Waiver Tent Sign          Time: 10:21AM
                                                       Question
         The sign near the waiver tent just states, "registration".  It really was unclear to Ms. Shopper what she was "registering" for.  It would be helpful to have a more
         detailed sign stating what this waiver was for.   The sign near the Ford Truck tent contained more detail.
         4                Section/Location: Pride Plaza - Zip Line                                                             Time: 10:30AM
         The zip line area was not busy at the time Ms. Shopper approached.  Ms. Shopper walked up to the table, but no one guided us to the SAFE member who was
         forming a line further down.  It was a little confusing.  Ms. Shopper felt the staff members should be actively communicating with the fans to direct them on the
         process.  Ms. Shopper witnessed many fans enjoying their ride.  All ages were participating (children, adult males and females.)

         5                Section/Location: The Blitz - DTE Power Hour                  Staff  Name: Lori                      Time: 11:37AM
         Ms. Shopper witnessed Lori near the DTE Power Hour spinning wheel.  She was engaged with fans in the area, assisting with questions and helping those who
         participated on stage.

         6                Section/Location: DTE Power Hour Karaoke                      Staff  Name: Immanuel                  Time: 12:09PM
         Immanuel was positioned at the end of the  Karaoke line.  As Ms. Shopper approached the line, he kindly stated, the event was closed and that they were finishing
         up with the last singer.  He was very cordial.  As a female approached to participate as well, he kindly stated the same.  His apologetic demeanor, was understood by
         the fan and Ms. Shopper.

         7                Section/Location: Kids Touchdown Run                          Staff  Name: Power Squad               Time: 3:56PM
         As Ms. Shopper approached Section 127 she saw several Power Squad females gathered holding up signs and passing information out for the kids touchdown run.
         Ms. Shopper lined up with 4:21 minutes on the game clock.  The line at this point was at Bar 35 in Section 125.  There were about 100 people already in line.  The
         Power Squad was doing a great job passing out the waivers and stamping participants hands.  Although, the entire group of females were moving with the line.  Ms.
         Shopper felt they maybe should spread themselves out so when new fans want to join they can direct them to the end of the line.  Since there was a gap made for
         fans to use the restroom near Bar 35, several fans jumped in line ahead of Ms. Shopper.  Ms. Shopper informed the SAFE staff member Marilyn and she directed the
         fans to the end of the line.  Marilyn then positioned herself at the end of the line so additional fans would not enter the line.  Ms. Shopper was pleased to witness
         this.










    Woodward Avenue Travel (for client use only)                             Page 63       2017, OCT 8 - LIONS VS PANTHERS - SHOP 2 - Game Presentation & Activities
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