Page 26 - Mystery Shop Game 1 - Sun. Sept. 24, 2017

Conce

Question RECOMM

1) Review baking process for the leiny dog and improve consistency of

was just luke warm, Mrs. Shopper would have preferred it to be hotter

2) Mr. and Mrs. Shopper both noticed all the stanchions in front of mo

the past that long lines in front of the food locations created congestio

for fans to walk during half time. A great improvement.

3) Craft beer is becoming more and more popular and it is wonderful t
working those stands be knowledgeable about the selections being off
4) The Local food selections gives fans great options and variety throug
alternatives to standard stadium food.
5) Observed long lines and wait times during Half Time, a few guests "g
have more staff at the concessions during this rush period if possible.
6) Tried to get beer after the third quarter outside of section 226, all b

7) We did not see a Rocket Man in 226 at all during the game.

8) The food/drink lines during halftime were extremely long. It would
so that you don't have to wait in line. Also, scheduling additional empl
speed up the process.

9) I would recommend assigning a staff member to keep the condimen

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