Page 56 - Mystery Shop Game 1 - Sun. Sept. 24, 2017

Game Day Prese

5 Section/Location: DTE Power HoQuruestion
Mr. & Mrs. Shopper observed many fans participating in the DTE Power Hour. Th
the money grab box. The lines for $2 hotdogs, water, and soda and $3 beers wer
both the concourse and The Blitz line twice and each time they were in line 5 min
There was a lot of positive buzz in the crowd about the great prices and quick ser
able to work with all age groups of fans and helped them to feel comfortable in f
great with all of them, but the one that stood out was with a little boy about five
on his own. His smile at the end was big and genuine! (See picture below to iden

6 Section/Location: Video & Ribbon Boards
Mr.& Mrs. Shopper noticed the improvements made in the video displays throug
boards seemed to have more info on other games and had some info pertinent t
boards in the concourse area were great too and helped keep them up to date on
the fan code of conduct and the text assist messages during the pregame activitie
and when the players were part of the message encouraging the fans it seemed t

7 Section/Location: Microsoft Fan Cave - Section 233
The Microsoft Fan Cave was not packed, but there were 13 people and each XBO
8 Section/Location: Fight Song & Entertainment
Crowd in Section 132 were on their feet and singing along with the Fight Song aft
cheered when they scored touchdowns. Another thing the crowd seemed to enj
9 Section/Location: Wi-Fi Connectivity
Mr. & Mrs. Shopper are Verizon customers. When they first entered the stadium
trouble maintaining the connection. There were times they had to use their data
able to rejoin the Ford Field Wi-Fi throughout the remainder of the game at their
they were walking around the stadium such as at the front of the stadium by Gat

Woodward Avenue Travel (for client use only) Page