Page 9 - Parker - AC and DC drives and motors

Parker SSD Drives Service and Support

Parker

Field Service and Commissioning

A dedicated team of Parker SSD field service engineers
strategically located across the country are available for on-site
services.
• System and drive commissioning and start-up
• Repair and replacement of components
• Preventative maintenance audits
• Software updates and upgrades
• Drive and PLC programming
Call (704) 583-8134 to schedule Field Service

Technical Phone Support

You can count on excellent telephone support from our
factory located team of product experts. We do not use an
off-site call center, so you can be assured that any technical
issues will be dealt with promptly and efficiently by
experienced Parker SSD product support engineers.
• Installation and set-up assistance
• Troubleshooting
• Spare and replacement part recommendations
• System optimization
• After-hours support

Call (704) 602-6062 or
email techsupport.us.ssd@parker.com
for Technical Support
On-line Resources

Delivering information whenever you need it, our website
is a valuable source of additional information and provides
access to a wide range of documentation at anytime
• Technical documentation, datasheets
• Product hardware and software manuals
• Legacy product manual archive
• Application notes and case studies
• Communication option files
• Software downloads and updates
• CAD files and ePlan macros

For more information visit us on-line at:
www.parker.com/ssdusa

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