Page 17 - Hollard Private Portfolio - Version 3.3

Understanding your policy
Malicious damage
We cover you for malicious damage to your insured property under the sections you have chosen.
Malicious damage occurs when someone (other than you or any of your beneficiaries) performs an act deliberately designed to cause you damage.
An example is someone deliberately scratching the paintwork of your car, or painting graffiti on your wall. You are not covered for malicious damage if:
○ you lend, let or sub-let your home, unless you can prove that it was not caused by your tenant; or
○ you leave it unoccupied for more than 60 days in any 12-month period.
You are not covered for malicious damage inside your home and outbuildings if they do not comply with the minimum security requirements when the premises are unoccupied.
What we do not cover
GENERAL EXCLUSIONS
You cannot claim for:
Theft by false pretences or scams
We do not cover any loss or damage if you are tricked by any means into parting with your insured property, such as through a scam or theft by false pretences.
Gradual deterioration
We do not cover loss or damage caused by gradual deterioration. We specifically do not cover loss or damage caused by any of the following kinds of gradual deterioration:
○ Wear and tear from the ordinary day-to-day use of an item.
○ Dryness or moisture, exposure to light or extreme temperatures, except if the loss is caused by storm or fire damage, or if you are covered under the optional Subsidence, landslip or ground heave – extended cover under the Buildings cover section.
○ Exposure to natural forces such as sunlight.
○ A slowly operating cause such as rust, rising damp, corrosion, decay, coastal or river erosion.
○ Any cause that was not sudden and unforeseen.
○ Lack of maintenance.
Please note that this exclusion does not apply to your included geyser cover under the Buildings cover section.
Liability by agreement
We do not cover liability for something that you could not reasonably be held liable for in the first place. For example, in an agreement you sign with a builder, you cannot accept liability for the actions of the builder who is renovating your home, for that is clearly his responsibility.
Dispossession or nationalisation
This means loss that you suffer as result of your property being forcibly taken from you by a lawfully constituted authority, such as the national government or a provincial authority.
Consequential loss
This is further loss that you may suffer as a consequence of an initial insured event.
Examples of consequential loss include:
○ if your car is in an accident on your way to the airport, we will cover you for the damaged car, but not for any loss you may suffer as result of you missing your flight.
Hollard Private Portfolio – Version 3.3 – 9 Feb 2023 15