Page 15 - Hollard Namibia – Motor & Household Policy Wording

Understanding your policy
GENERAL EXCEPTIONS
You cannot claim for:
Theft by false pretences or scams
WHAT WE DO NOT COVER
This is any theft that occurs as result of you being tricked into parting with your property as part of a transaction that you believed was legitimate. The transaction can be an ordinary cash transaction, an exchange or even a credit sale agreement.
Wear and tear
This means loss or damage due to gradual deterioration as a result of normal usage or the passage of time. It includes the gradual influence of light, rust and weather conditions.
Liability by agreement
You cannot, in an agreement you might sign with a third party (for example, a builder), accept liability for something that you could not reasonably be held liable for in the first place. This does not apply to a contract you have with a security company.
Dispossession or nationalisation
This means loss that you suffer as result of your property being taken from you by a lawfully constituted authority, such as the national government or a provincial authority.
Consequential loss
This is further loss that you may suffer as a consequence of an initial insured event.
Defective design
Where loss or damage was caused directly or indirectly due to defective design, -specification, -construction, -materials or -workmanship.
Items covered under a guarantee
Loss or damage to items that would be covered by any guarantee, motor plan, service contract, purchase contract or any agreement of any type is excluded from your policy.
When you reside outside Namibia
Any loss or damage where you reside outside Namibia with insured items outside Namibia, unless we agreed to insure it. 13
Example
If you sell your vehicle and receive a bad cheque, we will not compensate you for the loss of the vehicle.
Examples
Peeling paintwork on your home from exposure to the elements or water pipes rusting.
Example
You cannot accept liability for the actions of a builder who is renovating your home, for that is clearly his responsibility.
Example
If your vehicle is in an accident on the way to the airport, we will cover you for the damaged car, but not for any loss you may suffer as result of you missing your flight.