Page 101 - Overview of The Empowerment Approach for Governors 2020

We call our strategy for follow-up a ‘Coaching

Conversation’. There are 4 key elements:

Wait until everyone is calm. Let them know your Ask how they can solve the
This may be later in the day Then LISTEN & WAIT. concerns using a kind, problem so it is:
or even the next day. Repeat their words back. matter-of-fact tone:
“Good for me, good for
Try to introduce the issue in Ask clean questions. you, good for everyone”.
a matter-of-fact way so the “The thing is for me is …”
child doesn’t become Wait – don’t fill silence with
defensive. Peel the onion to get to Use the Speak Up 4 Better your own ideas until the
the core of the issue
“I noticed … What was going tool - it keeps the ‘you’ young person has thought
on for you?” blamer out of it. really very hard.