Page 39 - Speak Up For Better Tool
P. 39

Speak Up For Better


                   A tool for letting people know what is going well for us, what is not going so well and what would be better.


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             EVIDENCE               INTERPRETATION               IMPACT: PRACTICAL            IMPACT: FEELINGS              BETTER IF


















                                                                  Speak Up For Better




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            Look at the evidence                     Say how you                    Say the impact it had           Describe the feeling  you had          Say what would be better
                                                   interpreted this                                                             accurately                            for you



                                                                                                                         cheerful             disappointed
                                             That makes
                                             me think …
                                                                                                                         delighted            despondent





         When I saw/ heard …..                      I thought …..                       Then it meant …                  ecstatic             miserable       It would help now if …..
                                                                                                                            And then I felt …..
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