Page 26 - Demo

26 About Strategy and Governance Our People Our Business Our Outcome AppendixManaging and Monitoring Health and SafetyOur corporate Health, Safety & Environment (HSE) policy outlines how we identify, assess, and manage health and safety risks. It covers all DKSH employees and all our operations and facilities around the globe. Local market managers are responsible for operating an HSE management system (HSE-MS), including due diligence processes, that ensures compliance with applicable regulations and adequately considers the nature and risk profile of local operations. Qualified local HSE Managers support these local market managers. In 2021, we launched an enhanced corporate HSE management system referencing the latest ISO 45001, OHSAS 18001, and ISO 14001 standards. Our local HSE Managers must ensure that local HSE-MSs are aligned with the corporate HSE-MS.All our distribution centers have HSE committees with representatives from various Functions and work areas. These committees convene quarterly or monthly in our mature markets and at least annually in most other markets. HSE committees are responsible for reviewing health and safety procedures, investigating incidents, and examining new technologies and changes in personal protective equipment (PPE).HSE committees also perform regular safety walks to inspect premises and detect any hygiene or safety issues. On these and other occasions, we encourage our employees to become involved and speak up if they notice unsafe conduct or conditions. Including non-management employees in this process helps us reduce managerial hierarchies. Our HSE-MS also addresses the health and safety of contractors we appoint to support our service delivery. In 2021, we reinforced our commitment to safe practices for contractors by releasing a Contractor Safety Management Guideline. Contractors involved in higher-risk activities, such as operating forklifts, are evaluated based on their health and safety performances and processes, including their injury/illness numbers, special skills and training, effective work procedures, instructions, as well as whether they have an equivalent HSE-MS and comply with applicable licensing, rules, and regulations. Safeguards for contractors operating at our sites include our Working Instructions on Visitor Safety, Contractor Safety, and Permit to Work (which also covers safe driving), and Contractor Guidelines.Our Impacts Our positive impacts are closely linked to our company%u2019s purpose of enriching people%u2019s lives. In our healthcare business, for example, we have a positive impact by making safe products that are essential to people%u2019s health and well-being available and accessible, with a specific focus on women health in our Own Brands business. Our positive impacts on our employees include providing healthcare services and regular training for all employees.Our business exposes our employees and, in some cases, other stakeholders to actual and potential impacts in the form of mental health (e.g. stress and fatigue) or physical health challenges (e.g. work- or non-workrelated accidents) when engaging in administrative, logistical, manufacturing, and travel-related activities. Risks are more prevalent when handling goods (including dangerous goods or hazardous chemicals) and operating machinery, equipment, or vehicles. Potential impacts on stakeholders other than our employees include traffic accidents involving the public, and risks of physical harm to people or the environment from accidents involving dangerous goods or hazardous chemicals, fires, or accidental spills.Health, Safety, and Well-Being