Page 73 - Demo

73 About Strategy and Governance Our People Our Business Our Outcome AppendixAlong with providing access to food, medicines, and healthcare, Business Unit Healthcare also offers patient support programs with online and offline capabilities. Today, we are solving issues surrounding access, adherence, and convenience while ensuring that the patient is at the center of care. Our solutions have helped boost access to high-quality medicines, educate and guide patients through their care journey, and increase reach in both urban and rural regions.In 2023, our impact spanned more than 44,000 patients in eight markets, collaborating with 7,400 healthcare providers. Our %u201cBuy X Get Y Free%u201d aids affordability for treatment in Asia Pacific.Aligned with our mission of %u201cHealthcare for All%u201d, we educate over 1,000 patients through a dedicated team of more than 100 nurse educators. We maintain a balance between in-person and video visits, with half the visits currently conducted through video calls, contributing to emission reduction.From an environmental perspective, our digitization efforts saved over 20,000 sheets of paper in 2022.%u2023 GRI 203-1, GRI 203-2Business Unit Technology: Focus on Education and Equal OpportunitiesOur Business Unit Technology is carrying out several initiatives to increase local employee engagement. In 2023, we introduced a new locally driven initiative that gives our employees the chance to engage in charitable and social impact activities in all Business Unit Technology markets. In addition, in Vietnam and Thailand, the Business Unit Technology financially supports social impact activities undertaken by our joint venture partner Cummins. These activities focus on education and equal opportunities and on enhancing economic empowerment for indigenous women. Additional activities were carried out by our Joint Venture Cummins DKSH Myanmar.In Thailand, the Business Unit works closely with the local disability community as part of its activities. Thai law stipulates that companies must either support a fund financially or employ people with disabilities to help such people obtain decent and productive work. Our Business Unit Technology has opted to give disabled people a real opportunity to earn their own living in Thailand by choosing the second option. As part of a project in 2023, we assisted four visually impaired people in learning computer skills and working as content bloggers as outsourced staff for DKSH. In this project, the four people were trained by the founder of an IT company, who is visually impaired himself.In Vietnam, the Business Unit Technology created a space to nurture children%u2019s scientific potential in the %u201cTomorrow Space%u201d project in 2023. In line with the project objective, we leveraged our technical expertise to stage interesting scientific workshops for children and display advanced devices in this space for them to experience.%u2023 GRI 203-1, GRI 203-2Business Unit Consumer Goods and MarketsOur Business Unit Consumer Goods offers employment opportunities for people living with disabilities who struggle to enter the workplace. For example, the Business Unit employs 11 hearing-impaired people from the local community at Famous Amos cookie outlets in Malaysia.In March 2022, our Business Unit Consumer Goods signed an agreement with the Global FoodBanking Network (GFN), a non-profit organization that develops and supports food banks in more than 40 markets. This partnership aims to scale up efforts to recover and distribute surplus food and non-food products throughout the Asia Pacific region. To kick off this partnership, we made donations to SOS Thailand and Feeding Hong Kong, the GFN%u2019s partners in Thailand and Hong Kong. These endeavors will continue and will be rolled out to other GFN local food banks in more markets. Overall, in 2023, Business Unit Consumer Goods raised its food and non-food donations to 166 metric tons (from 132 metric tons in 2022).In 2023, as an overarching collaboration across all Business Units, we engaged in our final year of collaboration with Right To Play in the Thai market. This non-profit organization exited Thailand this year. Over the last 17 years, we have embarked on many projects to educate and empower children facing adversity with Right To Play, reaching more than 35,000 children and youths in Thailand. This partnership included a three-year collaboration with the Liverpool FC Foundation from 2020 to 2022, improving the life skills of children and youths through sports- and play-based social engagements.%u2023 GRI 203-1, GRI 203-2