Page 71 - Demo

71 About Strategy and Governance Our People Our Business Our Outcome AppendixLocal Community DevelopmentOur Impacts Our company has a positive impact on local communities. We provide employment and development opportunities and support the underprivileged through local charitable projects. At DKSH, we also know that our business activities may have a negative impact on local people, for instance, in the form of impacts on human health and the environment in local communities.Local Hiring and Skills DevelopmentOne way that we help local communities is by employing and empowering people. We believe that sharing business practices across cultures contributes to local skills and economic development. Our diverse teams represent various cultures and backgrounds and help DKSH serve as a bridge between international clients and local customers. To this end, we hire a considerable number of local sales representatives, merchandisers, and warehouse workers across the markets where we operate.In 2023, DKSH had around 29,000 employees, covering 97 nationalities, meaning that we speak the language and understand the culture of our business partners in the 35 markets where we operate. In 2023, 80 % of employees serving on our market leadership teams40 were hired locally41. Our goal is to keep this figure stable in the years ahead. Within our markets with significant operations42, 77 % of all senior43managers were hired from the host market (2022: 74%).40 Market leadership teams refers to heads of each Business Unit and Function within a market.41 Local refers to employees either born in or who have the legal right to reside indefinitely (such as naturalized citizens or permanent visa holders) in the same geographic market as the operation.42%u2002 DKSH defines significant operations as all markets with more than 500 employees. This includes the 11 markets of Australia, Cambodia, Hong Kong, Indonesia, Malaysia, Myanmar, the Philippines, Singapore, Taiwan, Thailand, and Vietnam.43 Senior refers to managers in corporate, regional, or local management roles.%u2023 GRI 202-2Percentage of senior managers hired from host marketPercentage of market leadership teams hired locally 23% 77% 20 % 80%Locals Non-locals