Page 22 - The SSMC Experiance Model V 1.5_Spreads
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Service Recovery                                                                                                                                                                                                                                                                                                                                                                                Mayo Model of Care






















                                                                                                                                                                                                                                                                                                                                                                                                                             The needs of the patient come first. Providing compassion



                                                                                                                                                                                                                                                                                                                                                                                                                             and trust is the essence of everything we do.

















                                                                                                                                                                                                                          Considerations                                                                                                                                                                                                                 Collegial, cooperative teamwork with





                                                                                                                                                                                                                                  Doing what we say we will do each and                                                                                                                                                                                  multispecialty integration.



                                                                                                                                                                                                                                  every time and at every encounter along



                                                                                                                                                                                                                                  the journey.





                                                                                                                                                                                                                                                                                                                                                                                                                                                         An integrated team approach to care with

                                                                                                                                                                                                                                  We help build and increase patient trust                                                                                                                                                                               specialist is available and appropriately used.



                                                                                                                                                                                                                                  and loyalty.














                                                                                                                                                                                                                                                                                                                                                                                                                                                         Unique professional dress, decorum and facilities.



















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