Page 6 - Geniecast LiveLabs: Customer Experience
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A Full-Service Experience
IMmaturity of social customer engagement and the value of an effort-free customer experience may have been the two main driving forces behind the
evolution of customer expectations in 2016. Today’s customers want their voices heard and problems resolved quickly and without having to jump through hoops.
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All Geniecast LiveLabs include a premium production services package including:
3
Dedicated account management
Technical support
Registration, attendee management, and reporting